1. Definition

1.1 ‘Contract’ – the document or documents setting out the services to be provided by JEM Event Management Pty Ltd together with these terms and conditions.

1.2 ‘You’ – the individual, company or organisation engaging our services.

1.3 ‘We’, ‘Us’ – JEM Event Management Pty Ltd. ABN 41634419506

1.4 Our ‘services’ – the services to be provided by us which include but are not limited to: event planning, event design, event styling, event management, event hosting, project management.

1.5 ‘Our suppliers’ – supply partners we work with to provide services and/or products.

2. Our fees

2.1 The fees in respect of services provided will be agreed and specified in a written quote.

2.2 A deposit of 50% (or 30% where the total service fees are equal to or more than $15,000) will be paid upon signing the contract unless otherwise agreed. Full payment shall be made within 7 days of invoicing.

2.3 For events or services booked with less than 30 days lead time: a deposit of 50% (regardless of the total service fees) shall be due immediately upon signature of the contract, with the outstanding 50% to be paid 7 days before the event.

2.4 Final balance payment shall be made 1 month prior to the event start date.

2.5 Whereby an invoice is overdue, we reserve the right to charge interest, calculated daily at a rate of 3% pa.

2.6 We may be offered commission or incentives from suppliers from time to time. We will happily disclose any commissions/incentives upon request. The client is still required to pay the agreed service fees in full to us, unless otherwise agreed.

Contract Specific Terms

3. When the contract starts

3.1 The contract starts when you have agreed to use our services by way of written email and/or payment of a deposit, by which you agree to keep these conditions.

3.2 If at any time a supplier we have engaged is not able to provide the product or service as originally quoted, we will endeavour to find a replacement of similar value/quality.

4. Your responsibility

4.1 In providing our services, in particular hosting events, any reasonable instruction given to you by us or our suppliers must be followed. In the event that you or your guests fail to follow our reasonable instructions, resulting in loss or damage, you will be liable for said loss or damage.

4.2 For each preferred supplier, we will advise you in respect of their terms and conditions and payment schedule. JEM Event Management Pty Ltd is unable to make advance payments to suppliers on your behalf (unless otherwise agreed). We will not be held liable for any outstanding payments to suppliers on your behalf. All external suppliers used will be the client’s responsibility.

5. Limits of our liability

5.1 JEM Event Management Pty Ltd does not accept any liability for non‐completion of an event or for any delays arising as a result of strikes, riots or lockouts, adverse weather conditions, loss, damage or cancellation due to fire, flood or any other cause beyond its control.

5.2 The liability of JEM Event Management Pty Ltd in respect of any breach of the Contract, including any applied terms shall not extend to any consequential loss whatsoever suffered by the client or their guests.

6. Insurance

6.1 We have public liability insurance up to the sum of $20 Million AUD.

6.2 We advise you to take out separate insurance for your event. This will cover possible loss or damage to our equipment, or that of our suppliers, used at your event.

7. Ending this contract

7.1 We may end this contract if: You break its terms; or as a company you become bankrupt/enter into a voluntary agreement with a creditor/a receiver is appointed. Under these circumstances it will end immediately and we will recover costs.

7.2 Change of date: Subject to written notice to us, we may agree to a change of date. In this case work completed to date will be payable upon receipt of an invoice, and you will be re quoted on any additional hours/work required.

7.3 In the event that you need to cancel your event and a change of date is not agreed upon, unless otherwise stated in the quote, the following will apply:

• Greater than 90 days to the event, we will retain 50% of the contracted amount

• Within 90 days of the event, 75% of the contracted amount is payable

• Within 30 days of the event, 100% of the contracted amount is payable

7.4 If the event is unable to go ahead due to COVID-19 restrictions, you will still be liable for the full event planning & management fee/s quoted. The event costs will be subject to our suppliers' terms and conditions and we will endeavour to recoup what we can on your behalf.